- Track every interaction with contacts
- Contact Management – owners, holders, drivers
- Sales & service campaigns
- Segmentation
- Customer groups and loyalty management
- Automated and manual unlimited profiles
- Control and analyse interactions
- Control employee performance
- Interactions (e.g. calls or e-mails versus results)
- Automate interactions with customers
- Automated to-do’s for sales force
- Search and segmentation tools for e-mails, faxes, SMS
- Recalls, regular service visits, spare part deliveries
- Heavy Equipment Maintenance and repair in the workshop or the field
- Mobile device usage for service including offline capabilities
- Service scheduling
- Expected service dates on mileage or motor hours and service plans
- Heavy equipment contact management
- Service history
- SMS integration
- Service packages for faster job card creation
- Service and job status dashboard (Role Centre)
- Mechanical time clocking – standard times vs. invoiced times vs. real time. Drag & drop visual planning tool
- PDI
- Warranty
- Service contracts
- Insurance and invoice split
- Tight integration with spare parts & heavy equipment sales departments
- Covers important analysis and control issues
- Financial reporting
- Interface to excel
- Intrastat
- Over 500 built-in reports
- Data warehouse
- PowerBI reporting tools
- Do-it-yourself reporting tools
- Quotes, orders, reservation and sales of spare parts
- Complete spare part supply chain management
- Requisition management
- Inventory management
- Multiple stocks and locations
- Stock and non-stock spare part management
- Shelf and bin management
- Pricing and discount management
- Warehouse management
- Tight integration with service & sales departments
- Heavy equipment assembly management
- Customer debts and credit limits
- Quotes and orders
- Salesperson management
- Mobile field sales
- Self cost calculation of heavy equipment sales
- Inventory management - to buy, store and sell equipment (new/used)
- Complete Vehicle Supply Chain Management
- Integrated CRM solution
- Heavy equipment cost management – PDI, Taxes, Transportation Charges etc.
- Accounting
- General ledger
- Management accounting
- Budgeting
- Consolidation & intercompany postings
- Fixed assets
- HR & payroll
- VAT, GST and sales tax reporting
- Online reporting and Business analytic tools
- Multi company, multi-language, multi-currency, multi dimensions, multi-location
- Intrastat reporting
Automotive CRM
Heavy Equipment Service Management
BI & Reporting
Spare Part Management
Heavy Equipment Trade Management
Financial Management
